Privacy Policy

Website: zigzagshoes.com
Effective Date: March 29, 2026
Last Updated: March 29, 2026

1. Introduction
Welcome to Zig Zag Shoes ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit zigzagshoes.com and make purchases from us.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect
Information You Provide Directly

Account Information: Name, email address, username, and password when you create an account.
Purchase Information: Billing address, shipping address, phone number, and payment details when you place an order.
Communications: Messages you send us via contact forms, email, or customer support.
Reviews & Feedback: Content you submit in product reviews or surveys.

Information Collected Automatically

Device & Usage Data: IP address, browser type, operating system, referring URLs, and pages visited.
Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze site traffic (see Section 7).
Transaction Data: Purchase history, items viewed, and shopping cart activity.

Information from Third Parties

Payment Processors: We receive transaction confirmation data from payment providers (e.g., Stripe, PayPal). We do not store full payment card numbers on our servers.
Social Media: If you connect a social account or use social login, we may receive basic profile information from that platform.
Analytics Providers: Aggregated data from services such as Google Analytics.

3. How We Use Your Information
We use the information we collect to:

Process Orders: Fulfill purchases, send order confirmations, and arrange shipping and returns.
Manage Your Account: Create and maintain your customer account.
Customer Support: Respond to inquiries, resolve disputes, and troubleshoot issues.
Marketing Communications: Send promotional emails and offers (you may opt out at any time).
Personalization: Tailor product recommendations and site content to your preferences.
Analytics & Improvement: Understand how visitors use our site and improve our products and services.
Legal Compliance: Meet our legal obligations and enforce our Terms of Service.
Fraud Prevention: Detect and prevent fraudulent transactions and abuse.

4. How We Share Your Information
We do not sell your personal information. We may share your data with:

Service Providers: Third-party vendors who assist us with payment processing, order fulfillment, shipping, email delivery, analytics, and customer support. These parties are contractually obligated to protect your data.
Shipping Partners: Carriers such as UPS, FedEx, or USPS to deliver your orders.
Legal Authorities: When required by law, court order, or to protect the rights and safety of ZigZag Shoes, our customers, or the public.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.

5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If you close your account, we may retain certain data for fraud prevention, legal compliance, and dispute resolution purposes.

6. Your Rights & Choices
Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data ("right to be forgotten").
Opt-Out of Marketing: Unsubscribe from marketing emails at any time via the unsubscribe link in any email or by contacting us directly.
Data Portability: Request your data in a portable, machine-readable format.
Restriction: Request that we restrict the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at privacy@zigzagshoes.com.
California Residents (CCPA): You have the right to know what personal information is collected, to opt out of its sale (we do not sell personal information), and to non-discrimination for exercising your rights.
EU/UK Residents (GDPR): Our legal bases for processing include contract performance, legitimate interests, legal obligation, and consent. You have the right to lodge a complaint with your local data protection authority.

7. Cookies & Tracking
We use cookies and similar technologies for the following purposes:
TypePurpose
Essential CookiesNecessary for the site to function (e.g., shopping cart, login sessions)
Analytics CookiesHelp us understand traffic patterns and improve the site
Marketing CookiesUsed to deliver relevant advertisements
Preference CookiesRemember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality. You may also opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy
ZigZag Shoes is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13 without parental consent, we will delete it promptly. If you believe we have collected such information, please contact us at info@zigzagshoes.com.

10. Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption, secure payment processing, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top. For significant changes, we will provide a more prominent notice, such as an email notification or a banner on the website. Your continued use of the site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
ZigZag Shoes
Email: info@zigzagshoes.com
Website: zigzagshoes.com
This Privacy Policy was last updated on March 29, 2026.

ZIGZAGSHOES

ZIGZAGSHOES

ZIGZAGSHOES

Privacy Policy

Account Information: Name, email address, username, and password when you create an account.

Purchase Information: Billing address, shipping address, phone number, and payment details when you place an order.

Communications: Messages you send us via contact forms, email, or customer support.

Reviews & Feedback: Content you submit in product reviews or surveys.

Information Collected Automatically

Device & Usage Data: IP address, browser type, operating system, referring URLs, and pages visited.

Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze site traffic (see Section 7).

Transaction Data: Purchase history, items viewed, and shopping cart activity.

Information from Third Parties

Payment Processors: We receive transaction confirmation data from payment providers (e.g., Stripe, PayPal). We do not store full payment card numbers on our servers.

Social Media: If you connect a social account or use social login, we may receive basic profile information from that platform.

Analytics Providers: Aggregated data from services such as Google Analytics.

3. How We Use Your Information
We use the information we collect to:

Process Orders: Fulfill purchases, send order confirmations, and arrange shipping and returns.

Manage Your Account: Create and maintain your customer account.

Customer Support: Respond to inquiries, resolve disputes, and troubleshoot issues.

Marketing Communications: Send promotional emails and offers (you may opt out at any time).

Personalization: Tailor product recommendations and site content to your preferences.

Analytics & Improvement: Understand how visitors use our site and improve our products and services.

Legal Compliance: Meet our legal obligations and enforce our Terms of Service.

Fraud Prevention: Detect and prevent fraudulent transactions and abuse.

4. How We Share Your Information
We do not sell your personal information. We may share your data with:

Service Providers: Third-party vendors who assist us with payment processing, order fulfillment, shipping, email delivery, analytics, and customer support. These parties are contractually obligated to protect your data.

Shipping Partners: Carriers such as UPS, FedEx, or USPS to deliver your orders.

Legal Authorities: When required by law, court order, or to protect the rights and safety of ZigZag Shoes, our customers, or the public.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal data ("right to be forgotten").

Opt-Out of Marketing: Unsubscribe from marketing emails at any time via the unsubscribe link in any email or by contacting us directly.

Data Portability: Request your data in a portable, machine-readable format.

Restriction: Request that we restrict the processing of your data in certain circumstances.

Privacy Policy

Account Information: Name, email address, username, and password when you create an account.

Purchase Information: Billing address, shipping address, phone number, and payment details when you place an order.

Communications: Messages you send us via contact forms, email, or customer support.

Reviews & Feedback: Content you submit in product reviews or surveys.

Information Collected Automatically

Device & Usage Data: IP address, browser type, operating system, referring URLs, and pages visited.

Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze site traffic (see Section 7).

Transaction Data: Purchase history, items viewed, and shopping cart activity.

Information from Third Parties

Payment Processors: We receive transaction confirmation data from payment providers (e.g., Stripe, PayPal). We do not store full payment card numbers on our servers.

Social Media: If you connect a social account or use social login, we may receive basic profile information from that platform.

Analytics Providers: Aggregated data from services such as Google Analytics.

3. How We Use Your Information We use the information we collect to:

Process Orders: Fulfill purchases, send order confirmations, and arrange shipping and returns.

Manage Your Account: Create and maintain your customer account.

Customer Support: Respond to inquiries, resolve disputes, and troubleshoot issues.

Marketing Communications: Send promotional emails and offers (you may opt out at any time).

Personalization: Tailor product recommendations and site content to your preferences.

Analytics & Improvement: Understand how visitors use our site and improve our products and services.

Legal Compliance: Meet our legal obligations and enforce our Terms of Service.

Fraud Prevention: Detect and prevent fraudulent transactions and abuse.

4. How We Share Your Information We do not sell your personal information. We may share your data with:

Service Providers: Third-party vendors who assist us with payment processing, order fulfillment, shipping, email delivery, analytics, and customer support. These parties are contractually obligated to protect your data.

Shipping Partners: Carriers such as UPS, FedEx, or USPS to deliver your orders.

Legal Authorities: When required by law, court order, or to protect the rights and safety of ZigZag Shoes, our customers, or the public.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal data ("right to be forgotten").

Opt-Out of Marketing: Unsubscribe from marketing emails at any time via the unsubscribe link in any email or by contacting us directly.

Data Portability: Request your data in a portable, machine-readable format.

Restriction: Request that we restrict the processing of your data in certain circumstances.

3. How We Use Your Information
We use the information we collect to:

4. How We Share Your Information
We do not sell your personal information. We may share your data with: